SHIPPING AND DELIVERY POLICY
UPDATE DEC 2022: Although parcel delivery vendors are operating their services as usual, couriers are currently experiencing delays due to unprecedented demand.
At Moroccan Glam we aim to deliver your order as quickly as possible. Orders placed before 1pm, Monday to Friday, are dispatched same day, however during busy periods this is not always possible so please allow 1-2 days for dispatch when placing your order. We send all our orders via a signed for delivery service to ensure we have proof of delivery.
Delivery times & charges:
UK Mainland 3 – 5 working days
Northern Ireland 3 – 5 working days
Europe & Ireland 3 – 10 working days
USA and Canada 3 – 10 working days
Rest of the world 3 – 10 working days
Should you urgently require your order please contact hello@moroccan-glam.com for additional delivery options.
Customs
Any customs or import duties are levied once a package reaches its destination country. Additional charges for customs clearance will be incurred but the recipient’s responsibly to pay. We have no control over these charges and cannot predict what they may be. Please note that delays can occur in customs and these delays are beyond our control.
Change of delivery address
We are unable to change a delivery address once the order has been placed. If you need to change your delivery address after purchase then you will need to contact the courier company. For further advise on this please contact Moroccan Glam on hello@moroccan-glam.com
Further help
Should you have any queries about the delivery of your order please do not hesitate to contact us via hello@moroccan-glam.com